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I cant open my 2019 returns on turbo tax, downloads state form, says file up to date then nothing happens. I need to amend my return.

cant open my 2019 returns on turbo tax, downloads state form, says file up to date then nothing happens. I need to amend my return.
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3 Replies
JotikaT2
Employee Tax Expert

I cant open my 2019 returns on turbo tax, downloads state form, says file up to date then nothing happens. I need to amend my return.

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue. 

Instructions to clear cookies to restart TurboTax 

 

See the attached link for instructions to help you amend your return. 

How to amend my return? 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I cant open my 2019 returns on turbo tax, downloads state form, says file up to date then nothing happens. I need to amend my return.

try to open my turbotax software for 2019 and ask for my code

MarilynG1
Expert Alumni

I cant open my 2019 returns on turbo tax, downloads state form, says file up to date then nothing happens. I need to amend my return.

@filipe49 Click this link for more info on Activating TurboTax CD/Download software.

 

If you used TurboTax Online for 2019, you can Amend your Return in TurboTax Online. 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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