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Please try clearing your cookies in your browser and then log back into your TurboTax software. Many times, this will help clear the issue.
Instructions to clear cookies to restart TurboTax
See the attached link for instructions to help you amend your return.
try to open my turbotax software for 2019 and ask for my code
@filipe49 Click this link for more info on Activating TurboTax CD/Download software.
If you used TurboTax Online for 2019, you can Amend your Return in TurboTax Online.
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