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I assume you used Online TurboTax. If so, log in and at the Tax Home, scroll down to the section "Your Tax Returns & Documents". Expand that section and choose tax year 2019. Then choose the link to "Download/print the PDF." If that PDF does not have the Form 1040X in it, here's another way to get a larger PDF with additional forms:
If you can't use the Download/print button at the Tax Home or the "Download/print the PDF" link in the section "Your Tax Returns & Documents", or if you're getting incomplete documents when you use one of those methods, here's an alternate way to print by opening the filed return back up to print at the Print Center.
NOTE: When you open your return back up, do not make any changes in it since it's already been filed.
NOTE: Remember all PDF tax documents and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc. Be sure to store them safely and securely to guard against computer theft, hacking, etc.
Thank you very, very much @mesquitebean! Your post saved me a bunch of time and promptly relieved me of that awful feeling when you know you've amended your return - and even printed it out - but then cannot find the electronic record!
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@TurboTax product management and developers and UX/UI professionals - as much as I am grateful for mesquitebean's excellent help here in providing a solution I don't think many of us would have intuitively arrived at on our own... I think it's literally insane that, like me, your customers:
The result of the process above is that your customers are unnecessarily caused stress, confusion and wasted time. Like me, many will quickly lose confidence in TurboTax and its ability to accurately store important tax records and their work in preparing and ensuring the accuracy of those returns. They may also feel that in this use case they are not getting what they paid for - not just the preparation of tax returns but also the easy and reliable and 100% accurate access to electronic versions of those returns should they be needed for any reason.
Lastly, fixing this would be in your company's best interest as well. I would think that some customers will also contact your support line costing you money that you should not need to part with for this particular issue.
Thanks for reading - hopefully the TurboTax team can make the workflow for retrieving amended returns clearer and more intuitive.
@TaxSoftwareWeakSauce wrote:Thank you very, very much @mesquitebean! Your post saved me a bunch of time and promptly relieved me of that awful feeling when you know you've amended your return - and even printed it out - but then cannot find the electronic record!
You're welcome. I'm glad you were able to get it.
I agree it's not intuitive at all for folks who can't find it in their PDF they get from the Tax Home page.
Good luck.
When you complete the returns the first time you are offered the option to save and/or view the PDF of the return prior to filing ... it amazes me the number of users who do not save the PDF right then and there for referencing instead they expect to just access is later which cannot always be done.
When you file an amended return or add a state after the fed is filed the PDF on the landing screen usually doesn't have the entire PDF available and you have to "sneak" in the backdoor option to get to the full PDF prior to the close of the filing season in October.
At the end of October the system goes dark while the millions of returns are archived ... this blackout period lasts until the next tax year goes live in early December. Once the returns are archived you can ONLY get a PDF that includes all the worksheets ... prior to that you can save the PDF 3 ways ... as filed, with fed worksheets and with all worksheets. The program should educate and encouraged everyone to save the PDF all 3 ways for future reference and save the .taxfile in case it is needed later for amending.
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