I am trying to file NM Taxes 2023. At the end of the e-file it asks to print additional forms to mail to the government. When I go to print it crashes. What do I do?

bachechi-me-com · ‎February 17, 2024

CatinaT1 · ‎February 17, 2024

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

CatinaT1 · ‎February 17, 2024

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

bachechi-me-com · ‎February 24, 2024

Thank you for your quick and correct response. Should have posted here rather than trying to get answers directly from TurboTax. You saved me a huge migraine:)

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I am trying to file NM Taxes 2023. At the end of the e-file it asks to print additional forms to mail to the government. When I go to print it crashes. What do I do?