You'll need to sign in or create an account to connect with an expert.
Deposits are not just made on Wednesday. I received mine on Monday this year
Thats not true mine say will be dd by march 2nd which is monday
Once your return has been accepted (received) by the government, they take over the refund status update duties, since they hold the purse strings. The status in TurboTax will remain as "accepted."
Check the IRS Where's My Refund site for the latest word on your federal tax refund, and your state government's refund lookup service for your state’s status.
Does this IRS "Where's My Refund" tool say your funds have actually been sent?
http://www.irs.gov/Refunds
Were you having the refund direct deposited to your bank account directly ?
If the IRS has actually sent the funds, the IRS FAQ page says to allow "up to 5 days" due to variations in bank processing procedures and times.
If so did you enter the correct routing & account number for an ACH transfer ? Here is how you can see your deposit information:
Your direct deposit information will be at the bottom of your Form 1040.
To view your 1040 after filing, Sign into TurboTax > Taxes > Tax Timeline > Some other things you can do > Download/print (.pdf).
Please see the following FAQ article below if you entered in the wrong bank account information.
https://ttlc.intuit.com/questions/1901677
Did you have the TT fees withheld from the federal refund and are getting the refund on the Turbo Tax Debit card?
If so the refund needs to go from the IRS to the third party bank to the card. This process can take up to 3 business days or more.
Check the IRS : https://www.irs.gov/Refunds
Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/
Or you can get 24-hour automated info by phone at: https://cisc.sbtpg.com/contact.aspx
Check at Turbo Tax Visa : If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.
Did you have the TT fees withheld from the federal refund and then the balance sent to your bank account or debit card ?
If so the refund needs to go from the IRS to the third party bank to your bank account. This process can take up to 3 business days or more.
Check the IRS : https://www.irs.gov/Refunds
Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/
Or you can get 24-hour automated info by phone at: https://cisc.sbtpg.com/contact.aspx
How in the world has the santa barbara bank not receive my refund yet and the irs sent it on the 26th. You gotta be kidding me right? No like seriously. Stop playing with my hard working money. This is a bunch of bs.
@Ldsmithers09
Turbo Tax will not have a status on your refund. If the IRS website says processing, this means they are working on it. Please use this link to track your refund from the IRS. https://www.irs.gov/newsroom/use-the-wheres-my-refund-tool
If you chose to have your fees deducted, you can check with Santa Barbara Tax Products Group. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund-
@SForrestLO The IRS website says sent on the 26th. And when I waited for today to check with Santa Barbara site it still shows not received. You would think since everything is electric it would move a lot faster.
I can't even use Santa Barabra website, it tells me there is no information about me or something like that
Please click https://help.sbtpg.com/hc/en-us/articles/230084527-I-Can-t-find-my-account if you are not able to use the Santa Barabara Bank website.
I have not received my refund either. I used turbo tax and no fees but the IRS states my refund was sent on the 26th. I have no idea what is going on. Its making me angry
@Alove89 My says the same thing it is now about to be the third day in a couple hours and you telling me that Santa Barbara bank hasn’t received my refund for two full days. It really pissing me off that I have to wait this long. People that I know claim kids got they refund sooner then I did. It shouldnt take all that to take my filing fee and send my refund. This is super crazy.
All I know is if I don’t have nothing tomorrow. It better be here early Monday morning if not I got some words for somebody about my money.
Turbo Tax will not have a status on your refund. If the IRS website says processing, this means they are working on it. Please use this link to track your refund from the IRS. https://www.irs.gov/newsroom/use-the-wheres-my-refund-tool
If you chose to have your fees deducted, you can check with Santa Barbara Tax Products Group. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund-
@Ldsmithers09 Did it come sbtpg stay on trash obviously google them they reviews are the worst for ANY COMPANY especially a bank I ever seen in my life and it’s 10 years worth of complaints online I can’t believe they are still in business and tax companies and software still use them or the government even allow them to handle refunds for tax payers after all the mess and complaints and problems people have with them
Have anybody tried calling them ,calling them and using the automated system will tell your more info then website. Everytime i post the number it’s deleted it
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
tracylcrosby
New Member
loy-gonzales-gma
New Member
ninadalmacija-gm
New Member
Kevin3326
New Member
gstanton
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.