To downgrade from Deluxe please follow these steps in TurboTax Online:
- Sign in and continue your return
- From the left side menu, choose Switch Products and then Downgrade
- Choose the blue Downgrade to Free Edition box
When using TurboTax Online, the version of the program you need is based on the forms required for your tax return.
Please go here for a comparison of the TurboTax Online Products and what forms are included with each: TurboTax Online Product Comparison
To reach TurboTax customer support, please see How do I contact TurboTax?
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