How to check the status of a mailed paper return you already sent?

[xmasbaby0]

@MRowles_13 For the letter you received from NC

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

[bspsCU92]

Filed paper return middle of March. Haven’t heard anything. When I try to check it says information doesn’t match

[xmasbaby0]

@bspsCU92 If you read any of this thread you would already know that the IRS is not opening the mail now.

MAILED RETURNS

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue: The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed  once processing centers are able to reopen. 

If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. 

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://www.cnn.com/2020/04/20/politics/irs-mail-trailers-covid/index.html

[bspsCU92]

Mailed return March and haven’t heard from irs. How can I check to make sure they received it

[xmasbaby0]

@bspsCU92 Please return to the thread you posted to and do a little upward scrolling to read the answer to your question which is already here----multiple times.

[toshajacks]

I am in the same boat with my son's.  When I go to the IRS website to check status there is no information, which leads me to believe they haven't received or processed it yet.  There is nothing we can do if they're not processing paper returns right now.  You check the "Where's My Refund" and if there's nothing, you wait until they open.  Unfortunately, that means we will probably have to wait another 2-3 months when they open for it to be processed and then the refund to be sent out.  

Of course I wouldn't have this issue if I knew how to sign the return before it's e-filed.   But because I have to sign his return I can't e-file it.  

[Cherrylwalker]

I sent my taxes in 2months ago and they say they still cant tell me anything about them 

[MinhT1]

During the lock-down, the IRS did not process mailed in returns.

This IRS document outlines IRS operations during Covid-19 times.

[toshajacks]

And they won't.  People come on here looking for help but don't want to read the help given.  The IRS is NOT processing mailed returns right now.  That's it.  

I understand it's frustrating when you were counting on a refund and may not get it for a few months.  I mailed my son's 3 months ago and it's not even logged into the system.  But with a pandemic and now with stimulus checks everyone is going to have to make do until the returns are processed.  We're all in the same boat.  

[BillM223]

@jerannie

Did you have a question?

The replies above by xmasbaby0 and Volvogirl contain information and links that will answer nearly any question on the subject of this post.

[Christianhatrak]

I mailed my paper tax returns in March and have not received any word to let me know that they received it. I’m looking to find this out since with the pandemic there are no telephones or people that can help me. What should I do. I’m so worried and need that refund to buy food and pay my rent or I’m going to be evicted. Please help me at [phone number removed]. Thank you

[DoninGA]

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@Christianhatrak wrote:

I mailed my paper tax returns in March and have not received any word to let me know that they received it. I’m looking to find this out since with the pandemic there are no telephones or people that can help me. What should I do. I’m so worried and need that refund to buy food and pay my rent or I’m going to be evicted. Please help me at [phone number removed]. Thank you

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The IRS has not been processing any type of paper tax returns since mid-March.  They have only just started processing those tax return based on the date received.

Go to this IRS website for information - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it.

Do not file a second tax return or contact the IRS about the status of your return or your Economic Impact Payment.

[Jeanine4]

Did the IRS receive my 2019 tax return

[DoninGA]

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@Jeanine4 wrote:

Did the IRS receive my 2019 tax return

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Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

[19552]

My 1120 tax return with a check for tax due was mailed to IRS on 6-15-20 and check has not been cashed as of today 8-3-20