turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Cass0317
Intuit Alumni

How to allow a support professional to view my screen

If you are using TurboTax Live, please see the link below on how to connect or if you would like to add this feature:

 

Or for general support from our Customer Care team, the best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using in the link below. Use the web form and type your question or a keyword. You will get an appropriate phone number for your issue. (You will not get a phone number if you use the link outside of operating hours.) We're open daily from 5:00 AM to 9:00 PM PT.

@Beverly Schweers

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies