How long after receiving your turbo card was your refund deposited?

[Akrossi]

Yeah-I'm mad. I only did the card because I was "preapproved" for an advance. After I chose the card, suddenly I wasn't approved. I'm now on the 5th business day, and no money yet. I will not be using this card again next year. It would have been in my bank account by now if I hadn't used this darn card. 

[sammixx0]

@Akrossi I have not received my refund either , it has been 3 days and i have the turbo card as well

[CassLO]

@sammixx0 Once your refund status on the IRS shows "Refund Sent" it can take approximately 1 to 5 business days for the financial institution to deposit fund into your account. The Turbo Visa Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank. So Green Dot Bank will receive your refund then deposit the funds on your card.

When will my refund be deposited to my Turbo® Visa® Debit Card?

[Jockha101]

Bottom Line ITS ALL A SCAM! Only customers who have NOT received their money - have received their cards! Those of us who’s money has cleared - HAVE NOT gotten their cards. I currently am in the process of filing a class action suit against Intuit/green dot. This is not a game and they’ve been doing this for YEARS! Some of their customers refund money was with held until JULY 2019-although they filed in early February. And that’s just what I’ve found on this forum. Imagine the people we do not know about. It’s misuse of government funds according to my Atty and because we are unable to access “our” money we will be compensated . Green Dots Rush card was sued not too long ago for similar reasons. People were unable to access THEIR money and each person I believe was rewarded 250-750.00 per issue.  I know it’s not a lot considering what we are going thru. However, we MUST act in this suit to prevent this from happening again AND TO LET THEM KNOW THAT THE GAMES STOP HERE WITH THE 2020 customers. 

[ErikWare38]

I find it really funny also I used this BS SCAM service last year ( 2019 ) I had no issues . Amazing how this year it's been a real nightmare funny that last year on the date my refund was suppose to be available it was . Now this year is BS not to mention how supposedly you can speak to a agent online and they don't have the common curtesy to truly answer your question. Instead they avoid your questions and try avoiding it and give you some other BS line of questions that have nothing to do with. What you are trying to ask . Believe me there's a pit-ion on FB to try to get the government involved to file a class action LAWSUIT against Turbotax . It's not a hund people it's millions of people who want the government involved in the class action lawsuit . So now how's Turbotax going to answer this question!!!!

[Laurenm1122]

Following this thread. IRS site says my refund money was deposited Feb 20th, but i still have no card yet. This is annoying. 

[DonnaLO]

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

Getting to know the Turbo® Visa® Debit Card

[Bimyah]

What time did they put yours on your card according to the date?

[Celocarr24]

 Hey when do I get my turbo tax card after the irs approves my refund or before ?

[mesquitebean]

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@Celocarr24 wrote:

 Hey when do I get my turbo tax card after the irs approves my refund or before ?

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If you chose to get your refund on a Turbo Prepaid Visa Debit Card, then normally the card arrives in postal mail 5-10 business days after you are approved for the Card, so it may or may not come before a Federal refund, depending on how fast the IRS is in processing a particular return.   In most cases the Card probably arrives first, since the IRS has had a lot of delays processing returns this year.   See this FAQ for more info as well as contact info for the Card's customer support, if needed, such as if it has been longer than 10 days, and you haven't received the Card.

FAQ:  When will I receive my Turbo Prepaid Visa Card?

https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/01/273...

As for your Federal refund, here are some things you should check. 

If you efiled, you should double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.

If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.  
https://www.irs.gov/Refunds

TIPS when using the IRS WMR tool:

• Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.  Or if you filed a paper return in postal mail, wait at least 4 weeks before using it.
• Be sure you enter the correct SSN and filing status.
• Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
• Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.

• You can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571