After you file


@Celocarr24 wrote:

 Hey when do I get my turbo tax card after the irs approves my refund or before ?


If you chose to get your refund on a Turbo Prepaid Visa Debit Card, then normally the card arrives in postal mail 5-10 business days after you are approved for the Card, so it may or may not come before a Federal refund, depending on how fast the IRS is in processing a particular return.   In most cases the Card probably arrives first, since the IRS has had a lot of delays processing returns this year.   See this FAQ for more info as well as contact info for the Card's customer support, if needed, such as if it has been longer than 10 days, and you haven't received the Card.

 

FAQ:  When will I receive my Turbo Prepaid Visa Card?

https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/01/273...

 

As for your Federal refund, here are some things you should check. 

If you efiled, you should double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.


If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.  
https://www.irs.gov/Refunds


TIPS when using the IRS WMR tool:

  • Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.  Or if you filed a paper return in postal mail, wait at least 4 weeks before using it.
  • Be sure you enter the correct SSN and filing status.
  • Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
  • Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.
  • You can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954

 

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571