How I received a letter stating that it was reported to them that I did not claim all of my income? All income was claimed, how do I correct this?

[shelly.fegter]

The income that they say that I did not report was for my 2017 taxes. They claim that they received notice that I was paid income from SS/Railroad Retirement, and they have adjusted the tax amount for that year and now state that I owe them $6,441 plus interest by 7/17.  I have never worked for the railroad, nor am I retired.  I am however on SSDI, but these wages have been filed on my returns every year.  How can I correct this?

[Critter]

The notice should have instructions on how to respond when you do not agree ... prove them wrong. 

If you purchased Audit Defense for your tax return, call Tax Resources, Inc. at (877)-829-9695, or report your notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS. Let Tax Resources contact them for you.

This is the membership email you should have gotten:  https://ttlc.intuit.com/questions/1901569-when-will-i-get-my-audit-defense-membership-kit

Also read the member agreement at this website -https://turbotax.intuit.com/corp/auditdefense.jsp

If you did not purchase Audit Defense:

TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/