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How do I get a refund for the filing $25? My state taxes have been rejected.

 
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Kat
Level 15
Level 15

How do I get a refund for the filing $25? My state taxes have been rejected.

You'll need to mail your return, of course.  Here's the TurboTax FAQ with instructions for Filing by Mail.  

 

How do I print and mail a return in the TurboTax for Windows CD/Download software? 

 

To request a refund for your state e-filing fee, you'll need to contact TurboTax Customer Support using the info I'm linking below.  When entering your subject matter, don't use the word "refund".  Instead, use the words "billing issue".  A Support rep will be happy to assist you.

 

What is the TurboTax phone number? 

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

View solution in original post

4 Replies
Kat
Level 15
Level 15

How do I get a refund for the filing $25? My state taxes have been rejected.

Have you attempted to "fix" the rejected return?  Try that first, then re-submit your return using e-filing.  You shouldn't be asked to pay again.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

How do I get a refund for the filing $25? My state taxes have been rejected.

Yes, I have tried 2 times.

Kat
Level 15
Level 15

How do I get a refund for the filing $25? My state taxes have been rejected.

You'll need to mail your return, of course.  Here's the TurboTax FAQ with instructions for Filing by Mail.  

 

How do I print and mail a return in the TurboTax for Windows CD/Download software? 

 

To request a refund for your state e-filing fee, you'll need to contact TurboTax Customer Support using the info I'm linking below.  When entering your subject matter, don't use the word "refund".  Instead, use the words "billing issue".  A Support rep will be happy to assist you.

 

What is the TurboTax phone number? 

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

How do I get a refund for the filing $25? My state taxes have been rejected.

sign in your account use link below

 

Intuit Account Manager

https://accounts.intuit.com/app/account-manager/productsBilling

then click on : 

Want to request a refund? Request or track a refund

then follow instruction, but you have  to provide order number in order to complete request. 

Unlock tailored help options in your account.

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