How do I do my grilfreind return like i did in 2015?

[rbray20]

Last year I had to install an application on my computer and it let me do mutliple returns. I assumed that was how the online portal worked but I can't see a way to file for anyone else. what gives?

[jerry2000 · Accepted solution]

Your assumption was wrong.
When you use Turbotax Online version, you can prepare only one return per account/payment. This Turbotax help topic tells you how to start another return:
https://ttlc.intuit.com/questions/1894512-how-do-i-start-a-second-return-in-turbotax-online

That is a fundamental difference between the Turbotax Online version, which you access through a web browser, and the CD/Desktop version which installs and runs on your home computer.
With the CD/Desktop version, you can prepare as many returns as you wish just for the price of the box.

[rbray20]

Thanks.

Talk about bait and switch... TurboTax sent me an email saying to renew for 2016 with a discount as an existing customer, knowing full well I submitted three returns last year (my first time using turbotax). It wasn't until I finished my return that I realized the 20% off thing I used wasn't what I thought it was and I have to drop another $60 to do my wife's return. Me thinks I will go get 2016 from a free source and I'm never going to pay for tax software again.