1845174
You'll need to sign in or create an account to connect with an expert.
many taxpayers have multiple a/c's. it's likely your not in the same a/c used for 2019
Navigate to the TurboTax account recovery page
Enter your phone number, email address, or user ID. The most recommended is the phone number since it is secure and easy to access
Once you have entered the correct email, user ID, or phone number, start following the on-screen directions that appear, you will be guided step-by-step until you recover your account successfully.
To access a prior year return return with TurboTax, you want to make sure you are using the same TurboTax account as in prior years. If that still does not work for you, you can order a tax transcript from the IRS using the link provided below:
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
aj-sanchez111
New Member
RoseOfFataMorgana
New Member
brokewnribs20
New Member
gateranger164
Level 3
Vessel1
New Member