Help

[EugeneDevine]

I need help 

[MoniqueLO]

How can we help you?

[Johnsteed123]

I need to fix my federal can u help me 

[ChondelLO]

Yes. If your federal return was rejected, please click the link below for instructions on how to fix a rejected return.

How do I fix a rejected return? - Community

[JamesofthePowers]

I need help to but im not entirely sure how quick you are at responding to these so im going to leave my email. [email address removed].

I filed my taxes and asked to have it sent in the mail on a debt card from your company. That was on the 10th. Well ive been checking up on it and it said it was direct deposited into my bank acc. I dont own a bank account and now im worried. Does it mean it was deposited onto the card your sending me? Am i able to get a tracking number or something to see where its at or if it has been mailed? Please email me soon i could really use some answers. I hope you see this soon and thank you for your time.

[HeatherPLO]

Yes, that means it is being deposited on your Turbo Tax Prepaid Card.  The Prepaid Card has an "account" associated with it for direct deposit purposes.  To obtain additional information/tracking please reach out to the Prepaid Card Customer Service at the information here:  https://turbodebitcard.intuit.com/contact-us

[Jennack03]

I put my info in wrong and I don’t know how to go back and fix it 

[CarissaM]

If you have already filed your return, the only way to make any changes is to amend your return. 

You can follow the instructions here to amend your return. 

[Stephen365]

I need to talk to a real person 

[AshleyLO]

@Stephen365 Please reach out to our live representatives for immediate assistance. Here's how to reach someone: What is TurboTax phone number?

[Chubby99]

Jeeps rejecting says 2018 I'd number wrong

[BrandiLO]

@Chubby99, The best place to get last year's AGI is from the 1040 form you filed with the IRS. Look on page 2, line 7. If you filed a 1040NR, it'll be on line 35. If you didn't file a 2018 federal tax return (or you haven't filed one yet), enter 0 as your AGI.  For information on additional ways to obtain your 2018 AGI, please click here. Please click here for steps to correct your AGI.