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New Member

Hello, I still haven't received my tax return

2 Replies
Level 15

Hello, I still haven't received my tax return

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.


The IRS is seriously behind in processing 2020 tax returns.  This is due to many factors, such as the pandemic, completing processing of millions of 2019 tax returns, stimulus payments, unemployment compensation exclusion tax refunds., changes in the tax code by Congress in the middle of the 2020 tax season and the like.


Millions of taxpayers have not yet received there federal tax refunds.


Go to this IRS website for operational status -


As of July 9, 2021, we had 16.4 million unprocessed individual returns. Unprocessed individual returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.


What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.

New Member

Hello, I still haven't received my tax return

Me either! But turbo tax got their money.. doesn’t matter if they said they’d take it outta the refund or not. They go ahead and take it. Only used them cause it was supposed to b so “fast”.. been over 4 months??! When u call u can’t get anyone butttt if u push the set up payments option on the IRS site. And they think they r gonna get money from u. Someone answers lol. They usually say ma’am this isn’t where you’re supposed to call and I say well I need someone to explain or tell me something this is ridiculous. So thennnn they connect u to someone. Who usually tells ya the same thing like we r way behind. Umm no 💩 clearly. 
I got an email from turbo tax that said my state client b taken out of my federal today in regards to a response to a comment on here. Umm yea I knew that. Didn’t ask. 🙄😂.. paid extra for advocate on turbo but wasted money cause they won’t help ya either.. never again. Neverrrr again. And I’ll b tellin all my friends to NOT use them either

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