Hello I have received a letter from integrity & verification operations saying they need 6 weeks more to process my return what does that mean

[459williams]

I called to see what was going on. And they kept on putting me on hold then coming back to say you just have to wait. Then getting a tax advocate then to find out you can’t reach them and your on hold for about 2 hrs. It’s very frustrating. They are happy to take money out your check but delaying the process of your refund

[meriboggs]

The very same scenario I'm going thru as well...I too recommended TurboTax to 3 other people 

All THREE PEOPLE HAVE GOTTEN THE SAME LETTER !!! I am beginning to think it's a TurboTax Problem! Seriously all of us have received the same bleeping letter. I received my letter on Feb. 26. No answers, no help, paid extra to make sure it was reviewed good before I sent it in. Now TurboTax is sending me a bill for using their service ???

[KatrinaLO]

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

[Jules2017]

Update!!

I received my money around 3 or 4 weeks after the letter..they didnt ask for anything further

[LIVElove07-05]

I need to to pove my identity to IRS to receive my tax return i got a letter in the mail and can not contact RIS by phone 

[459williams]

I would personally get a tax advocate to handle your case. That’s what I had to do to get my refund. I had a lot of problems talking with the IRS going back n forth. But I finally got my refund and had an offset.

[BrandiLO]

@LIVElove07-05, Did the letter include any instructions for completing the ID verification via mail or fax? IRS phone support is not currently available, but they are still processing returns.

[ilovemycity]

Hello I received a letter from the irs stating that I have to verify my identity. I filed my taxes through turbotax and the irs office is closed. What am I to do to get my money. 

[ilovemycity]

How can I talk to someone to verify my identity 

[TerukoL]

Please click Identity Verification Service and read what the IRS has stated should be done right now. 

[Jataviasimmons19]

I , have received my letter of control number . I have a appointment April 23, 2020 but due to the virus I don't know how to present my identify information to receive my tax return for this year ! 

[459williams]

I would call the office to see how to make your appointment if they are closed and if they are closed to see if you will have a video appointment like the doctors are doing for their appointments. This way you won't miss your appointment. Then ask them how do you fax over your identity forms

[mike191]

Got the letter and its been over 60 days and still nothing, no answers. So is it identify confirmation or what because mine is Ltr4464C........

[Critter]

If you have already follow the notice instructions and you have verified your ID now all you can do is wait until the IRS processes the return.  They are way behind due to the Covid shutdown so patience will be needed until they catch up ... check the IRS site ...   https://www.irs.gov/refunds

[Jacobsen1970]

I received letter 5071c and on September 1st I've been calling this number everyday and I can't get through to the IRS