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Delete the disaster form & the 8915. The Disaster Form is right above the 8915 form. Then you will re-input your information. After I did this I was able to successfully submit my forms & they no longer were rejected by the IRS.
(You find the forms listed on the far left)
Thank you! I will try deleting and reenter...
I am paying a lot to federal this year. Should I talk to a live expert? Can a live expert see something I am not seeing?
A live expert is a good option. A live tax expert can review your tax return with you and answer any questions you may have.
How do you delete the form? When I tried deleting it, it doesn't delete. This is message I keep getting.
Yes, once you have deleted both Form 8915-F and the Qualified 2020 Disaster Retirement Distribution Worksheet then you will have to go back to the retirement section to report the 3rd portion of the 2020 Covid distribution.
If you didn't take any Covid distribution or other disaster distribution then answer "No" when TurboTax asks about it.
If you use TurboTax Online then please use the steps below to delete both "Form 8915-F" and "Qualified 2020 Disaster Retirement Distr" and then go back to the retirement section and reenter the information:
If you use TurboTax Desktop:
Just tried to finish my taxes again and still getting messages that 8915f is still not available.
Can you please advise as to when it will be ready for use?
TurboTax is not going to fix this. From what I’ve read the issue existed last year as well. I was using the desktop version. After several weeks of waiting I entered my taxes in the Online version without issue and received my return last week.
I submitted a request to get a refund for the desktop version and was denied by TurboTax. I presented all receipts and documentation as requested. I got to pay twice and they don’t care. They kept my money. I had been a returning customer for 9 years straight.
Plan to use a different tool next year just like me! NO MORE TURBOTAX!!!
Please try to clear your cache, and delete the cookies on the browser. Once both are done, please close the browse and reopen it, and try once more.
Please let us know if this does not resolve the issue. @PacoakaJT
My forms were not rejected by the IRS I just enddd up paying several thousand more than was actually due. The weird part is that it was correct when I verified my forms but TurboTax changed the amount during filing. Then it showed this new amount in the amount due box but when I sent back to it a couple of months after paying 2021 taxes it showed the amount that should have been paid. I have filed an amended return so now I will see how long that takes. I printed the forms and mailed them because Tutbotax failed to efile an amendment as they said it would on their site. I won’t even try to explain the transitions of screens in trying to do that task! It was messed up.
Thanks Carissa but am using it with IOS app on my iPad and just confirmed it's up to date.
Keep getting this message:
I don’t know if it makes much difference. Every year for these last 3 years our taxes have gone up noticeably. There isn’t much said in the news. I think politicians try to cover it up by creating smoke screens around topics that really aren’t relevant to us although they may be sensational.
the government keeps printing money and this is the bigger cause of our economic woes but they have to have it to fund what their powerful constituents want. They keep raising interest rates which is killing investment spending and new business. Inflation continues so we behave according to the very definition of stupidity - doing the same thing and expecting different results. They talk about new jobs but never about how many old jobs have gone away.
Expect taxes to continue to rise.
Agreed. Turbotax is no longer responsive to customer needs. They answer every question with another question or send you to the link where you just read what raised the question you are asking. They tell you to talk to someone else. It’s as if they hired a bunch of new people that they don’t have to pay much because they didn’t train them. They have them using the same knowledge base that we have direct access to mso they are literally the “no help whatsoever help desk.”
I’m going to get HR Block and compare the outputs and then decide what to do in the future. I think HR Block will refund what you paid for TurboTax.
@CarissaM - can you please advise?
Or do i need to scrap using TurboTax (9 years running now) and just go to H&R Block or whatever to get them done?
Please advise as so far support has been underwhelming and frustrating.
Don't wait, unless you want to try a bunch of hacked up manual solutions like clearing your cache and deleting forms only to find out those don't work either. Wouldn't make sense for TurboTax to fix the software wich they developed. Isn't that what we paid for?
Don't forget TurboTax F@@cked me and made me pay 2X to get my taxes complete. Once for the Desktop version (That software didn't work) and then the online version. Now they refuse to refund the cost of the desktop version even though it's broke!
FIX YOUR SOFTWARE TURBOTAX. Go elsewhere and finish up your taxes.
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