TurboTax is not going to fix this. From what I’ve read the issue existed last year as well. I was using the desktop version. After several weeks of waiting I entered my taxes in the Online version without issue and received my return last week.
I submitted a request to get a refund for the desktop version and was denied by TurboTax. I presented all receipts and documentation as requested. I got to pay twice and they don’t care. They kept my money. I had been a returning customer for 9 years straight.
Plan to use a different tool next year just like me! NO MORE TURBOTAX!!!
