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connym20042
Level 2

For 2019 Turbotax (CD/Download) on windows 10 PC, I am having issues with the return to print correctly - bottom 1/3 of the page is blank. Can you please help?

 
6 Replies
GeorgeDenseff
Level 6

For 2019 Turbotax (CD/Download) on windows 10 PC, I am having issues with the return to print correctly - bottom 1/3 of the page is blank. Can you please help?

You can usually solve those problems by uninstalling and then reinstalling Adobe Acrobat DC.

 

How to download and install Acrobat DC | Adobe Acrobat DC tutorials

connym20042
Level 2

For 2019 Turbotax (CD/Download) on windows 10 PC, I am having issues with the return to print correctly - bottom 1/3 of the page is blank. Can you please help?

Thanks George, I will try that again.  I did that yesterday twice.  It's odd because the bottom part of the page being blank shows up in Edge as well when  I go to preview.  I even went as far as creating a new tax return, reentering everything and the same thing happened.  It doesn't impact the entire return, really Form 1040 and possibly a few schedules that have all the information but everything is shrunk and the bottom of the page is blank (i.e., I can't get it to preview or show up in either Edge, Chrome, or PDF as a full page).  I've tried playing with the Adobe print settings (Letter, fit to page, shrink/no shrink) but am totally open if you have additional suggestions.  It beats going to Kinkos again, printing blank IRS forms...Thank you!

 

VolvoGirl
Level 15

For 2019 Turbotax (CD/Download) on windows 10 PC, I am having issues with the return to print correctly - bottom 1/3 of the page is blank. Can you please help?

Are you sure?  The 2019 1040 is not a full page.   Page 1 only goes to line 11b.  The bottom 1/3 IS BLANK.

https://www.irs.gov/pub/irs-prior/f1040--2019.pdf 

connym20042
Level 2

For 2019 Turbotax (CD/Download) on windows 10 PC, I am having issues with the return to print correctly - bottom 1/3 of the page is blank. Can you please help?

Thank you for the link - I'll check that out and the schedules that are showing up that way!  I opened up some previous tax returns and the Forms 1040 all showed up as full page; honestly didn't even occur to me that the IRS could change the formatting of their forms.  Go figure!  Sometimes the simplest choice is the answer - thanks for suggesting I take a look at that!

VolvoGirl
Level 15

For 2019 Turbotax (CD/Download) on windows 10 PC, I am having issues with the return to print correctly - bottom 1/3 of the page is blank. Can you please help?

Yeah, starting  in 2018 the IRS changed the format and line numbers now each year.   2018 was a postcard size return.   1/2 size page that printed on 2 pages.  They also added a 1040SR.  Same line numbers but enlarged to fill the whole sheet for people over 65.   If you are 65+ Turbo Tax automatically gives you the 1040SR.  We have lots of complaints on that.

VolvoGirl
Level 15

For 2019 Turbotax (CD/Download) on windows 10 PC, I am having issues with the return to print correctly - bottom 1/3 of the page is blank. Can you please help?

All the line numbers have changed and there are new schedules.  2018 has 6 new schedules and 2019 only has 3.  

For 2018

2018 is a NEW postcard size 1040.  Under the new tax laws, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a little Form 1040 that has six extra "schedules" with it.  For 2018 the new 1040 is 2 half pages but now print on 1 sheet with the Signature line in the Middle.


2019

Here is the 2019 1040 return

https://www.irs.gov/pub/irs-prior/f1040--2019.pdf

 

or if you want bigger type use 1040SR for Seniors,

https://www.irs.gov/pub/irs-prior/f1040s--2019.pdf

 

2019 Instructions https://www.irs.gov/pub/irs-prior/i1040gi--2019.pdf

2019 EIC and Tax Tables https://www.irs.gov/pub/irs-prior/i1040tt--2019.pdf

 

2019 Schedules 1-3

https://www.irs.gov/pub/irs-prior/f1040s1--2019.pdf

https://www.irs.gov/pub/irs-prior/f1040s2--2019.pdf

https://www.irs.gov/pub/irs-prior/f1040s3--2019.pdf

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