First Time Filer - no response from IRS - filed in March

[Knapps]

Hello.

As I am a first time filer, I had to mail my federal tax form.

I mailed my form on February 29, 2020.

I have not received my refund.

I went to the IRS website to get 'my status'. It states 'not found'.

I tried calling the phone number. I was not able to talk to anyone.

The website states 'do not send a second form, processing is slow'.
I think 5 months is way too slow.

I mailed by state tax form and that was processed with no problem.

Any ideas or suggestions what I do now? 

Should I resend my form?

Thank you for any assistance.

[xmasbaby0 · Accepted solution]

MAILED RETURNS

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue: The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed  once processing centers are able to reopen. 

If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. 

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://www.cnn.com/2020/04/20/politics/irs-mail-trailers-covid/index.html

[Knapps]

Thank you!