Filing electronically and 2019 AGI amount rejected

Forum|Forum|5 years ago
April 15, 2021
2 replies
6 views

I just filed electronically and it was just rejected. The message said they couldn't confirm my identity because the AGI for 2019 I entered when filing didn't match their records. Now, in TurboTax it's asking what my AGI is??? My wife and I always file jointly so I entered our 2019 AGI, which is what was rejected. I have no idea how to find my separate AGI??? We did file an amended return, so maybe I need to use that AGI?

skeletorawhAuthor

Level 2

I just read in TTax support that I should use the originally filed AGI even if we filed an amended return. So I resubmitted my return with that amount. No rejection ... yet! But again, it's our jointly filed AGI. And the message in TTax said that my id was rejected and to enter MY AGI...so...???

MichelleLO

Level 15

If you return gets rejected again, please see the below TurboTax FAQ for possible reasons and solutions to fix your AGI:
What if I entered the correct AGI and I’m still getting an e-file reject?

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