Filed w/TurboTax. 6/14/21 received CP21B showing refund of $1224 (1040SR for 2020). Today is 8/4/21 received no refund. Can't contact IRS/SSA. Who should I call?

beverleyhermann · ‎August 4, 2021

macuser_22 · ‎August 4, 2021

A CP 21B means the IRS adjusted your refund. The IRS is very backlogged and all tax refunds are taking a long time.

Calling the IRS is a waste of time since 20 million others are trying to call because of the delays and only about 2% of calls get answered.

Se this IRS article:

https://www.irs.gov/individuals/understanding-your-cp21b-notice

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

Critter-3 · ‎August 4, 2021

Even if you could get thru to the IRS they would read the same information that you can see in your account at the IRS ... https://www.irs.gov/payments/view-your-tax-account

Filed w/TurboTax. 6/14/21 received CP21B showing refund of $1224 (1040SR for 2020). Today is 8/4/21 received no refund. Can't contact IRS/SSA. Who should I call?