Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
katahaun
New Member

Every time I try to print my state refund it still says DO NOT MAIL

I have looked through you help and it still states forms not available.  However, Illinois is available.  What do I do to file by mail?  It is a requirement for me.
1 Best answer

Accepted Solutions
SteamTrain
Level 15

Every time I try to print my state refund it still says DO NOT MAIL

Sorry to hear you are stuck in that messup.....the "First" printing option below, sometimes works...but the second one, below the triple-line, seems to always work  (and will give you a filing only copy too, instead of a whole mess of stuff, not filed).

_____________________________________________

First:   Try the large PDF file creation in this FAQ starting at:

"In some cases, clicking the Download all forms and worksheets link (instead of Download/print return) in your Tax Timeline will give you clean printouts without the watermark:"

https://ttlc.intuit.com/replies/3300737

__________________________

___________________________

_____________________________

IF that doesn't work: then use the same "Some Things You Can Do" picture from the above FAQ, but instead click on the  "Add a State" selection  (you won't actually be doing that).  

Then when you get into your tax file, you will either have a selection on that first page to print.....OR....go to the top of the screen, click on "MyAccount" , then "Print Center" and Print or Save-to-PDF from that menu drop-down instead.


____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

View solution in original post

3 Replies
ElizabethP
New Member

Every time I try to print my state refund it still says DO NOT MAIL

Has your federal been accepted yet?
katahaun
New Member

Every time I try to print my state refund it still says DO NOT MAIL

Yes, and money deposited in my account
SteamTrain
Level 15

Every time I try to print my state refund it still says DO NOT MAIL

Sorry to hear you are stuck in that messup.....the "First" printing option below, sometimes works...but the second one, below the triple-line, seems to always work  (and will give you a filing only copy too, instead of a whole mess of stuff, not filed).

_____________________________________________

First:   Try the large PDF file creation in this FAQ starting at:

"In some cases, clicking the Download all forms and worksheets link (instead of Download/print return) in your Tax Timeline will give you clean printouts without the watermark:"

https://ttlc.intuit.com/replies/3300737

__________________________

___________________________

_____________________________

IF that doesn't work: then use the same "Some Things You Can Do" picture from the above FAQ, but instead click on the  "Add a State" selection  (you won't actually be doing that).  

Then when you get into your tax file, you will either have a selection on that first page to print.....OR....go to the top of the screen, click on "MyAccount" , then "Print Center" and Print or Save-to-PDF from that menu drop-down instead.


____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.49m
Members

2.62m
Discussions

Manage cookies
v