turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

katahaun
New Member

Every time I try to print my state refund it still says DO NOT MAIL

I have looked through you help and it still states forms not available.  However, Illinois is available.  What do I do to file by mail?  It is a requirement for me.
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

Every time I try to print my state refund it still says DO NOT MAIL

Sorry to hear you are stuck in that messup.....the "First" printing option below, sometimes works...but the second one, below the triple-line, seems to always work  (and will give you a filing only copy too, instead of a whole mess of stuff, not filed).

_____________________________________________

First:   Try the large PDF file creation in this FAQ starting at:

"In some cases, clicking the Download all forms and worksheets link (instead of Download/print return) in your Tax Timeline will give you clean printouts without the watermark:"

https://ttlc.intuit.com/replies/3300737

__________________________

___________________________

_____________________________

IF that doesn't work: then use the same "Some Things You Can Do" picture from the above FAQ, but instead click on the  "Add a State" selection  (you won't actually be doing that).  

Then when you get into your tax file, you will either have a selection on that first page to print.....OR....go to the top of the screen, click on "MyAccount" , then "Print Center" and Print or Save-to-PDF from that menu drop-down instead.


____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

View solution in original post

3 Replies

Every time I try to print my state refund it still says DO NOT MAIL

Has your federal been accepted yet?
katahaun
New Member

Every time I try to print my state refund it still says DO NOT MAIL

Yes, and money deposited in my account

Every time I try to print my state refund it still says DO NOT MAIL

Sorry to hear you are stuck in that messup.....the "First" printing option below, sometimes works...but the second one, below the triple-line, seems to always work  (and will give you a filing only copy too, instead of a whole mess of stuff, not filed).

_____________________________________________

First:   Try the large PDF file creation in this FAQ starting at:

"In some cases, clicking the Download all forms and worksheets link (instead of Download/print return) in your Tax Timeline will give you clean printouts without the watermark:"

https://ttlc.intuit.com/replies/3300737

__________________________

___________________________

_____________________________

IF that doesn't work: then use the same "Some Things You Can Do" picture from the above FAQ, but instead click on the  "Add a State" selection  (you won't actually be doing that).  

Then when you get into your tax file, you will either have a selection on that first page to print.....OR....go to the top of the screen, click on "MyAccount" , then "Print Center" and Print or Save-to-PDF from that menu drop-down instead.


____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies