e-file rejected

[DoninGA]

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@Adrian hunter3006 wrote:

What if i dont have my tax return of 2018 to get my AGI...what do i do now. Ii fule 2 weeks ago im rejected

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The 2018 AGI is on the 2018 Federal tax return you filed Form 1040 Line 7

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

[godsplan1975]

How to resubmit my tax return for 2019?

[qualifying widower]

The original charge  for the tax due and the processing fee is showing on my bank statement.  How can I be sure I will not be charged twice

[xmasbaby0]

@qualifying widower Why do you think you will be charged twice?

If you are looking at your TurboTax account and seeing a tax due amount, that is because the online account never updates to show that you paid your tax due.  TurboTax never knows how, when or even if you paid your tax.  The online account will only show the result of the tax return you prepared using the software; if you owed tax, that will always be shown in your account even after you pay it.

[codystephan57]

I have never e filed before. I have no access to the 2018 agi. I have no pin number

[codystephan57]

i have no access to the 2018 return forv thev agi

[DoninGA]

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@codystephan57 wrote:

i have no access to the 2018 return forv thev agi

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Enter a 0 (zero) for the 2018 AGI since you have not filed a 2018 tax return.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

[sfarleyphoto]

Do loop of information. Rejected -->Confirm AGI --> Confirmed with number from Turbo Tax AGI from 2018 --> e-file again --> Rejected.... and on and on. I did not find an alternative to fixing this problem or what to do if not resolved. ALso, with the rejection, Turbo Tax highlights the PIN number. Am I to remove? Nothing to change. I am making an assumption that my ONLY option is to file by mail. Now, it is not clear if I need a letter or include the rejected notice with the mailed copy to show I filed on time. Frustrating and makes Turbo Tax more trouble than the help it provides. There are options to Turbo Tax and after 5 years of purchasing, I will not again.

[jmkjr1012]

My E-File keeps being rejected for incorrect PIN numbers after I corrected  the format of the PIN number. What should I do?

Provided that my E-File, (which includes a payment plan request) is accepted am I required to mail a hard copy?

[xmasbaby0]

If your e-file is accepted you do not need to mail anything--it is all electronic,  But if you cannot fix your Pin or AGI and get the e-file accepted you will have to print sign and mail the return.  You have five days to try to e-file it again.  After that, e-filing will shut down and you will need to print sign and mail your return and include a copy of the e-file rejection notice with the return.

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

Your 2018 tax return shows your 2018 Adjusted Gross Income (AGI) If you filed a joint return then the AGI is the same for each of you.

Form 1040        line 7

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Home for 2018

If entering the amount from your 2018 tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS: 

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2018 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an...

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

[KRM_NH]

I had to file an amended return for 2019 (the reason I went to TurboTax this year) and I believe that is causing my efile for 2020 to be rejected.  Is there anything I can do to correct the situation and still efile?

[xmasbaby0]

Try using zero as the AGI

[dmckinney]

I used Turbo Tax to prepare my 2020 tax return and tried to e-file it.  I have used  Turbo Tax for many years.   The 2020 was rejected because, according to the message from Turbo Tax, there was a problem with either the Pin number or the Adjusted Gross Income stated for previous year.  

I have never had to use a Pin number in previous years so I tried severl times to not use a Pin number or use several different numbers as Turbo Tax suggests in the 2020 program.  All rejected.

I checked the AGI number I reported for 2019 and it checks exAcctly with the previous years filing.  The AGI for 2019 is significantly larger becase I withdrew funds from my after-tax savings fund, most of whichi was earnings on the fund.  The AGI amount I reported for 2019 in the 2020 submisiois exactly what is shown on line 8b and in the Turbo Tax summary sheet for 2019.

After several attempts to submit the 2020 e-file. I chose yesterday to subscribe to Turbo Tax help for $40.    What happens next?

Dave McKinney

[dmckinney]

Why am I using 2018 AGi for 2020 return?  The 2020 Turbo Tax  program requests 2019 AGI?

[DoninGA]

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@dmckinney wrote:

Why am I using 2018 AGi for 2020 return?  The 2020 Turbo Tax  program requests 2019 AGI?

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You are looking at an answer from last year when the 2019 tax returns were being filed.

The 2019 AGI is found on your 2019 Federal tax return Form 1040 Line 8b

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf