I used Turbo Tax to prepare my 2020 tax return and tried to e-file it. I have used Turbo Tax for many years. The 2020 was rejected because, according to the message from Turbo Tax, there was a problem with either the Pin number or the Adjusted Gross Income stated for previous year.
I have never had to use a Pin number in previous years so I tried severl times to not use a Pin number or use several different numbers as Turbo Tax suggests in the 2020 program. All rejected.
I checked the AGI number I reported for 2019 and it checks exAcctly with the previous years filing. The AGI for 2019 is significantly larger becase I withdrew funds from my after-tax savings fund, most of whichi was earnings on the fund. The AGI amount I reported for 2019 in the 2020 submisiois exactly what is shown on line 8b and in the Turbo Tax summary sheet for 2019.
After several attempts to submit the 2020 e-file. I chose yesterday to subscribe to Turbo Tax help for $40. What happens next?
Dave McKinney
