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See the following TurboTax support FAQ on accessing a copy of a 2015 or earlier return completed using the online editions -https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online
Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.
You have to sign onto your TurboTax online account with the exact same userid and password you used to create the account.
If you may have forgotten some of your login information, see the following TurboTax support FAQ -https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password
Or you may have multiple accounts, see this - https://ttlc.intuit.com/questions/1901486-problems-associated-with-multiple-turbotax-accounts
If you receive a message that your tax return is Locked or that you need to pay for the account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/2926523
TO UPGRADE AND PAY TO UNLOCK THE PRIOR YEAR RETURNS ... PICK YOUR SITUATION BELOW
If you have filed the 2016 online return -
When you sign onto your online account and are on the Welcome Home screen, click on Taxes at the top of the screen. When you are on your 2016 tax timeline, under the section for SOME THINGS YOU CAN DO, click on Add a state (you will not be actually adding a state). This will get you into your 2016 online tax return that you filed.
Click Upgrade, located near the top of your screen. In the pop-up window, scroll down to the bottom, select TurboTax Plus, and click the Upgrade Now button. (Note - if the Plus edition is grayed out then you are already using the Plus edition or better)
To pay for the upgrade so you can access your prior year tax returns, assuming that you signed onto your 2016 account with the exact same user ID you used for the prior returns -
To pay the TurboTax online account fees by credit card, click on My Account at the top of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. On the next page, to pay by credit card, click Continue. On the next screen just click on the Continue button. The next screen will ask for all your credit card information so you can pay for the account.
If you have not yet filed the 2016 online return and are working from within the 2016 online return -
Click Upgrade, located near the top of your screen. In the pop-up window, scroll down to the bottom, select TurboTax Plus, and click the Upgrade Now button. (Note - if the Plus edition is grayed out then you are already using the Plus edition or better)
To pay for the upgrade so you can access your prior year tax returns, assuming that you signed onto your 2016 account with the exact same user ID you used for the prior returns -
To pay the TurboTax online account fees by credit card, without completing the 2016 return at this time, click on My Account at the top of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. On the next page, to pay by credit card, click Continue. On the next screen just click on the Continue button. The next screen will ask for all your credit card information so you can pay for the account.
If you have not started the 2016 return or you will not be using the 2016 program-
You have to start a 2016 return using the Free edition from this website - https://turbotax.intuit.com/personal-taxes/online/
(If you already have the PLUS version or better chosen then you can skip the upgrade and go straight to the payment instructions)
You must enter some basic personal information in the Personal Info section of the program. Click Upgrade, located near the top of your screen. In the pop-up window, scroll down to the bottom, select TurboTax Plus, and click the Upgrade Now button. If you want to include a state program with your order click on State Taxes and complete some of the state section.
To pay for the upgrade so you can access your prior year tax returns, assuming that you signed onto your 2016 account with the exact same user ID you used for the prior returns -
To pay the TurboTax online account fees by credit card, without completing the 2016 return at this time, click on My Account at the top of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. On the next page, to pay by credit card, click Continue. On the next screen it will ask if you want Audit Defense, if you do not want this option just click on the Continue button. The next screen will ask for all your credit card information so you can pay for the account.
How can I retain access to my 2016 Federal Free Edition return without having to upgrade next year?
Simply save both a PDF copy and your tax data file to your computer or other storage device for safekeeping. Don't forget to also print out a hard copy for your files.
This puts you in control of your tax return data, but remember that with great power comes great responsibility. We suggest making duplicate copies of everything (PDF, data file, printouts) and store them separately in case the originals gets lost or corrupted. Last but not least, take steps to protect the soft copies of your tax return.
You can print a copy of your 2016 Federal Free Edition return any time through December 31, 2017. But any changes in your return have to be saved by October 16, 2017 after which 2016 TurboTax can no longer be edited.
Related Information:
· When does access to my prior-year TurboTax Online returns expire?
· How do I get a copy of a return I filed in TurboTax Online?
· How do I save my 2016 TurboTax Online return as a PDF?
· How do I save my 2016 TurboTax Online return as a tax data file?
· How do I print a copy of my TurboTax Online return after filing, for my own records?
· How can I protect the tax files on my computer?
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