Does anyone else think it's ok that I agreed to pay out of my refund, refund is delayed, now Turbotax is coming after their $30? I haven't got my money either TurboTax.

[Pissedoffb]

 To the know it all’s, but are really a bunch of No Needs, Shut up. Maybe some people simply need and deserve their refund. Fall off whatever fictitious high horse you trot on because if it happened to you and you need the money you wouldn’t be so condescending. There’s a reason people opt for it to be taken out of their refund genius’s and if turbo tax makes an offer that helps, then it’s their agreement to do so. Yet a live person can’t be reached or answer us. It is 100% not one of our faults that refunds haven’t been delivered therefore, TT should stick to THEIR written agreement of taking it from refunds. It never said there was a deadline and we don’t get refunded in a specific time then no deal. You idiots are the problem of society. Bunch of **bleep**ing Karens 

[Shamoore1024]

How do i get my money back they sent this link but it doenst say how to get my money back my refund has been delayed and they not helping with that either so what did i pay them for

[VolvoGirl]

@Shamoore1024   You have added on to an old post.   What refund are you looking for?   What are your details?   The IRS is taking longer this year to send refunds. Like 6 months or more. Keep waiting.   Were the fees supposed to come out of your refund but Turbo Tax took it out of your bank account?

[Jennivibez]

I just think we should do our own taxes next year and never use TurboTax again. This is dishonest and their customer service is rude and horrible. TurboTax has been fighting the IRS making it easier for people to file their taxes directly so that they can continue to make money off of us. They clearly do not care about people. I say we do our own or go somewhere else. TurboTax doesn't deserve a dime. 

[La232]

I agree with you 100%. They took the payment 237.00 because I wanted my bases covered and then they wouldn’t even help me with the situation that irs was looking at.  Paying back home owners credit.  Well the 467 turbo tried to make me pay is now add in my return.. but I don’t see the 237 they already took from me add back into the return. Double dipping I say

[La232]

I have spoke with TurboTax trying to get the form irs needed and they would not help me  and it was their screwup. I request a total refund but that was another run around.  My advise to anyone is. Do your taxes yourself or through the irs.gov portal., TurboTax is making money by scamming taxpayers. Their so called expertise is crap!

[La232]

Been there done that.  Total joke