I just completed and filed my 2019 taxes. When I attempt to save a PDF or Taxfile I get an error that says: ...file not found. Check the file name and try again. I have changed the name, tried both formats, changed the file location. Nothing works. I am worried that I won't have a copy of my documents if I just close the program.
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Hello @desisay!
It sounds like you are having issues printing in TurboTax Desktop.
First, check that your printer is working by printing something from a different program. If it is, follow these instructions to print a copy of your return.
If your printer isn't working, many printing problems can be resolved by installing the latest version of Adobe Reader (it's free).
If that didn't help:
Here is our resource on this subject: Troubleshoot printing issues in TurboTax CD/Download
Hope that helps!
Adrian E
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