Credit Card Refund Request

[wkwu3265]

Hello,

a) For some reasons, my e-file requests for both federal 1040 and CA state were rejected twice by the tax system, even though I changed the correct AGI number on 5/15/2021 late evening. Hence, I have decided to send in both federal/CA state tax forms by mails.

Please refund my state e-file money ($27.06).

Thanks,

Bill

*****ORDER #: TTDCRTA150444682*****

[David8125]

I paid to e file two tax returns and the Pinn numbers would not show up to the IRS so i had to mail them. My credit card was charged two times at $25.00 each. Can you refund my charges? Thank you 

        David

[Chayes75]

Did not complete service requesting refund of 115.00 dollars debit from my checking account. My name is Brian Hayes.

[xmasbaby0]

@Chayes75 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Saturday.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

[xmasbaby0]

@David8125

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Saturday.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

[Heta11]

Hi I'm still waiting for my tax refund my fee should be deducted from my refund

[xmasbaby0]

@Heta11 Is this what you are asking about?

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

[JI12]

Hello,

Good morning,

for some reason, my e-file requests for both federal 1040 and OH state were rejected twice by the tax system, even though I changed the correct information. I have decided to send in both federal/OH state tax forms by mails.

Please refund my state e-file money ($27.06).

Thanks,

Order number: [PII Removed]
Order date: May 16, 2021
Total charges: $27.06
Payment method: MasterCard [PII Removed}

[xmasbaby0]

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Saturday.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

[XavieR85]

I never got anything or no tax money so why do I have to pay I never got a dollar from my taxes 

[tmseng1]

10/15/2021

I tried several times to e-file my federal and state taxes. However, all attempts failed and I did not have time to continue trying so I mailed my tax forms.

Please refund my $25 state e-file fee.

Thank you,

William Miller

[xmasbaby0]

You need customer support for that.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

[cathiekozfkay]

I am having issues getting answers in my refund request!!!! I paid a professional with another company to do my taxes  because after 4 + attempts to upgrade on your product to have a professional do it for me it kept taking me back to the payment screen. all I want is my $79.00  back.

[cathiekozfkay]

same here.

[rwpdwoods]

My federal return was rejected by the IRS but I am being double charge for IRS paymments and Fees. Pleease help. Thank you