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My refund says accepted but I cannot track it? Why is this?

 
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39 Replies
NashayLO
Intuit Alumni

My refund says accepted but I cannot track it? Why is this?

You can track your refund on www.irs.gov and Click on Refund

Please click here for more information https://turbotax.intuit.com/tax-tools/wheres-my-refund/


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My refund says accepted but I cannot track it? Why is this?

It says my information doesn’t match. And I checked and everything is ok
NashayLO
Intuit Alumni

My refund says accepted but I cannot track it? Why is this?

You may want to double check you filing status and the amount. It has to be to the exact dollar. If you get that message again, please call the IRS at (800) 829-1040.
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My refund says accepted but I cannot track it? Why is this?

I have the same problem. Called the number and the automated service said they couldn't give me any info on my return
NashayLO
Intuit Alumni

My refund says accepted but I cannot track it? Why is this?

Contact us for more help and to verify your information  <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>
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My refund says accepted but I cannot track it? Why is this?

My TurboTax says I was approved but Everytime I hit the track my funds button it says they can not find me but everything I put is correct. 

AshleyLO
Intuit Alumni

My refund says accepted but I cannot track it? Why is this?

Please see the following TurboTax FAQ for assistance with why there may be no record of your return when you attempt to track it:  

https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-...

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Drew1240
New Member

My refund says accepted but I cannot track it? Why is this?

Same for me, anything work for you yet?

CassLO
Intuit Alumni

My refund says accepted but I cannot track it? Why is this?

You can begin to track your refund on the IRS website 24hrs after your return has been accepted.

To check your refund status on the Where's My Refund? site, you will need your social security number, filing status, and refund amount in order to track your refund. Be sure to enter only the Federal Refund amount and not the total amount that includes the State refund. The amount to enter is on your Federal form 1040, line 21a.

If you paid any fees out of your Federal refund, use the refund figure prior to the deduction of the fees.

See the link below for instructions on checking your e-file status to ensure your return was filed:

Why is there no record of my return at Where's My Refund (WMR)?

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Rissag27
New Member

My refund says accepted but I cannot track it? Why is this?

Same here my refund had been accepted but I cannot track it. It keeps saying invalid. Everything is correct so I’m  not sure what is happening

My refund says accepted but I cannot track it? Why is this?

Hello, 

I did my taxes it said accepted but I tried to track it on the websites provided and it states they cannot locate it. So how would I know if it really went through?

SForrestLO
Intuit Alumni

My refund says accepted but I cannot track it? Why is this?

This is normal. It can take anywhere from a few days to 3 weeks to update. Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated. Continue checking the Where’s My Federal Refund tool for updates. Updates are made daily, usually overnight.

 

What does pending mean. https://ttlc.intuit.com/community/return-status/help/what-does-pending-mean/00/26331

 

Please use this link to track your refund from the IRS. https://www.irs.gov/newsroom/use-the-wheres-my-refund-tool

 

This Turbo Tax FAQ will show you how to check your e-file status, as this is something we will not know. How do I check my e-file status? https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

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My refund says accepted but I cannot track it? Why is this?

So I am finally able to track it but it still says processing and it has been over 21 days. 

CassLO
Intuit Alumni

My refund says accepted but I cannot track it? Why is this?

The IRS did not start accepting returns until January 27th. Even though the IRS issues 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process.

For some taxpayers, PATH Act requirements and other identity-protection safeguards implemented by the IRS may account for longer wait times.

Taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) may experience a refund hold. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February.

Please see the TurboTax FAQ's below for additional information:

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