turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

512500
New Member

Communications from IRS and State tax after filing

My turbo tax file shows that both Federal and State e-filings have been accepted, but I'm still getting emails that there are problems with both of them.   What to do?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
SForrestLO
Intuit Alumni

Communications from IRS and State tax after filing

Is it possible you have more than one account? If you started your return in one account and did not finish, you will receive notifications.

 

 I recommend you check your e-file status. This Turbo Tax FAQ will show you how to check your e-file status, as this is something we will not know. If for some reason it was not completed, you can finish filing. 

 

How do I check my e-file status? https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

 

Please use this link to track your refund from the IRS. https://www.irs.gov/newsroom/use-the-wheres-my-refund-tool 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
512500
New Member

Communications from IRS and State tax after filing

Reply was no help.  I don't have more than one account, and didn't use more than one email address, AND, as I mentioned in my question, I already checked my efile status several times on Turbotax and it indicates that both my federal and state returns have been accepted.  Your suggested website took me right back to my turbotax efile status screen!

 

 

ChondelLO
Intuit Alumni

Communications from IRS and State tax after filing

Do the emails that you are receiving state a specific issue with your returns, or is it just a general "your returns have an issue" message? Please respond back so that we can try to help.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question