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Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

I need my previous year's tax returns to determine my net short term losses. How can I get my returns for 2015. Please advice on the same ASAP

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14 Replies
JudithR
New Member

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

To check if you have more than one User ID, go to the Account Recovery page, enter your email, and we'll provide you a list of logins tied to that email address. If you have more than 1 email address, you should run the tool on each one.

 NOTE: If you are logged into a TurboTax account, sign out first (including this forum), then close the browser and reopen it. Then go the account recovery tool via the link above.

 If you don't find it with that method, then run the tool again, but this time, use the small blue link that says "I don't know my email address or User ID", and it will look up at your accounts by your SSN and other parameters.


JudithR
New Member

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

  1. Start by signing in to your account (if you aren't already). Why do I need to sign in?
  2. Click Contact in the upper-right corner of your screen.
  3. Ask your question, and then:
    • Post it to our community of experts; or
    • Talk one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Federal Free Edition).

If you're using the TurboTax CD/Download software or can't sign into your account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.

See entire answe
JudithR
New Member

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

Please see the following information to help you get back into last years' return:To get a list of your User IDs and recover account access, you can use the tool at the link below.  Try using your phone number first.  If you try using your email address, and you have more than 1 email address, you should run the tool on each one.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

Once you are in here is how to go to your timeline:

If you have filed last year's tax returns and they have been accepted, when you sign onto your online account and are on the Welcome Home screen, click on My TurboTax at the top of the screen.  When you are on your tax timeline for the correct year, under the section for SOME THINGS YOU CAN DO, click on either option for Download/print return (PDF) or Download all forms and worksheets

In the section Looking for prior year returns?  Click on Load my tax timeline to access prior year tax returns.

Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

More info on how to print in TurboTax Online: https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

See entire answer


Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

It shows me a Birthday Cake and says Joined Turbo Tax! Please help
JudithR
New Member

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

Please contact Turbo Tax so a live agent can smart look with you to see what the problem may be

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

HOw do i contact a live agent?
JudithR
New Member

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

Start by signing in to your account
    Click Contact in the upper-right corner of your screen.

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

Judith it says live agent has no appointment available for tomorrow! what can be done? I am surprised i cant see my return filings for previous years! I have been using turbo tax for a while!
JudithR
New Member

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

Did you try the account recovery tool,maybe you signed into a different account?

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

I tried it all. My subscription also includes Expert answers from CPAs & EAs via phone. I just dont know how to contact anyone. I really need to retrieve my Tax returns for 2015. And i was depending on y'all to provide it to me. Is there any way to retrieve it at the earliest please!

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

under two of my accounts, It says that i joined recently. Under another, it says i havent filed taxes with you since 2012. Which is false. I have filed taxes with you every year other than 2013. Only the last year, i used Turbo Tax online.
JudithR
New Member

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

You can also get-transcript <a rel="nofollow" target="_blank" href="https://www.irs.gov/individuals/get-transcript">https://www.irs.gov/individuals/get-transcript</a>

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

for some reason it said it will send me by mail. it was not able to verify my phone number which is insane. Please can you have someone help me out?

Cannot find last years return under my Turbotax.com files. Where is it? Can you provide it please?

Please help!
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