To check if you have more than one User ID, go to the Account
Recovery page, enter your email, and we'll provide you a list of logins
tied to that email address. If you have more than 1 email address, you
should run the tool on each one.
NOTE: If you are logged
into a TurboTax account, sign out first (including this forum), then
close the browser and reopen it. Then go the account recovery tool via
the link above.
If you don't find it with that method, then
run the tool again, but this time, use the small blue link that says "I
don't know my email address or User ID", and it will look up at your
accounts by your SSN and other parameters.
