Did you e-file? Was your return accepted?
Did you click a big orange button that said “Transmit my returns now?”
When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.
First, check your e-file status to see if your return was accepted:
If the IRS accepted it, what does it say here?
Or does your account say “Ready to Mail?”
Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself. TurboTax does not mail your tax return for you.
Or did you mail your return?
Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue: The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed once processing centers are able to reopen.
When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds
The IRS can look at your 2018 or 2019 return to issue a stimulus check. If they do not have a 2018 return then you may be waiting for them to finish processing 2019 before they will be able to use it to issue your stimulus check.
If you used the non-filer site, you will not be able to e-file a 2019 return after using the non-filer site.
TurboTax has no control over your stimulus check, nor can TT track it for you or tell you when the IRS will issue it. Refer to the sites linked below:
You can call the IRS hotline at 1-800-919-9835 to get updates on your stimulus payment.