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Can’t retrieve temporary card info

 
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3 Replies
AkinaLO
Intuit Alumni

Can’t retrieve temporary card info

Please check your junk/spam folder in your email account. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder or are having trouble creating an account or logging into your Turbo Prepaid Card online account,

call them toll-free at (888) 285-4169

 

Please refer to the following help article for more information. About the Refund Advance temporary card - Community 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
Kwall97925
Returning Member

Can’t retrieve temporary card info

Can you re send the information? I call the number and it asks for my card number I do not have it 

TiffanyL
Intuit Alumni

Can’t retrieve temporary card info

For the Refund Advance, you should receive an email with instructions on how to create your online account. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you are still having issues with creating an account, or logging into your Turbo Prepaid Card online account, you can use the link below for assistance:

 

About the Refund Advance temporary card

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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