You'll need to sign in or create an account to connect with an expert.
No. Preparation and e-filing for 2016 is permanently closed. The system is gearing up for 2017 returns. You need to print, sign and mail the 2016 return; make sure to include any documents that show tax withheld such as W-2's and 1099's.
If you already paid for online software and started your 2016 return, contact customer support for a download of the desktop software which you will need to use to finish preparing your 2016 return, since the online software is unavailable now.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available Monday-Friday from 5 a.m. to 5 p.m. Pacific time.
To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb
If you have not paid for the online software you will need to purchase and download desktop software:
If you need to prepare a return for 2014, 2015, or 2016 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
(if you want to prepare on paper for free: )
You can download the Forms and Instructions from the IRS web site:
https://www.irs.gov/forms-pubs
Remember to prepare your state return as well—if you live in a state that has a state income tax.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
mfro2005
New Member
msv1
Level 1
tracylcrosby
New Member
Robotti4
Level 1
lurbolaxconfusion
Returning Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.