I mailed in an amended tax return in late May and the IRS' website still does not have any update on its status for me. I tried calling their phone number several times but could never get through to an agent. Does anyone have any recommendations for what I should do?
The IRS has not been working on mailed returns until fairly recently---and an amended return could only be filed by mailing it in until late August 2020 when the IRS began to accept e-filed 2019 amended returns. Under normal circumstances you would be able to see something about your mailed in Form 1040X after about three weeks, but that is not the case right now. The usual 4 months for processing an amended return is going to take longer. Sorry.
Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue:
IRS operational status and alternatives
Processing Delays for Paper Tax Returns: Taxpayers should file electronically through their tax preparer, tax software provider, or IRS Free File.
We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it.
Do not file a second tax return or contact the IRS about the status of your return.
If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.
TurboTax will not know anything about your amended return, and nor will TT know that you put your 1040X in an envelope and took it to a mailbox. TurboTax does not get updates on mailed (or e-filed) returns.
When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site.
Do you recommend I continue waiting? This is for a 2018 amended return.
As stated on the IRS website for the status of an amended tax return - https://www.irs.gov/filing/wheres-my-amended-return
COVID-19 Mail Processing Delays
It’s taking us longer to process mailed documents including:
- Paper tax returns, and
- All tax return related correspondence.
We are processing all mail in the order we received it.
Do not file a second tax return or call the IRS.