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Level 2

Question

AGI on return

5 replies
29 views

My federal return got rejected due to the AGI number it requested/required. I went to my last years return (using Turbo Tax) and inserted the number.

I got rejected even though that number I put in was 100% accurate. Now what??

TurboTax Deluxe Online

Level 10

Please see this Help Article for information regarding your AGI.

If you need additional assistance, please feel free to contact Customer Support so you can speak with someone who can assist you.

jeffgialiAuthor

Level 2

so basically I have to print both Fed and State returns and mail in.

What about the Fed file? Since it was rejected, and now I am mailing in, does that cause and confusion or conflict for the IRS?

Level 11

If you are entering the correct AGI and it's being rejected, you can follow the process outlined in this Turbo Tax help article.

What if I entered the correct AGI and I'm still getting an e-file reject?
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

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