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aking09
New Member

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

What exactly does this mean If turbo says the return was "accepted"?
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Accepted Solutions
ErinH
Intuit Alumni

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

Accepted means that the IRS has received your refund. Approved means that your return has been fully processed and is approved by the IRS. Once accepted, it can take anywhere from a few days to 3 weeks (21 days) to go from acceptance to approval, and this timeframe is unrelated to how, where, or when you filed, nor is it connected to how quickly you got your refund last year. If your refund is still processing, it has not been approved.

The most accurate place to check your status is the IRS's Where's My Refund? site. You should wait at least 24 hours after filing your return with TurboTax for the IRS's Where's My Refund to update and reflect the status of your return. 

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564 Replies
ErinH
Intuit Alumni

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

Accepted means that the IRS has received your refund. Approved means that your return has been fully processed and is approved by the IRS. Once accepted, it can take anywhere from a few days to 3 weeks (21 days) to go from acceptance to approval, and this timeframe is unrelated to how, where, or when you filed, nor is it connected to how quickly you got your refund last year. If your refund is still processing, it has not been approved.

The most accurate place to check your status is the IRS's Where's My Refund? site. You should wait at least 24 hours after filing your return with TurboTax for the IRS's Where's My Refund to update and reflect the status of your return. 

aking09
New Member

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

I filed on the 14th of march and according to turbo both fed and state has been accepted. However when I check the status on IRS site that was the msg I got. So I'm rather confused
jicle1007
New Member

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

I am having the same problem. My return was apparently accepted on March 15th according to turbo tax. It is now the 27th and IRS website says the same message.

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

Me too

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

I have no clue what is going on , I'm just getting fed up but I will remain calm
aking09
New Member

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

Turns out that for the part that asks for your expected refund amount make sure you're only putting the federal number and not the state

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

Hey guys now it's saying because of child tax credit I have to wait check back mid February wtf
bpate1993
New Member

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

Is anybodys still doing it?

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

Mine is still saying this what do I do I filed on Feb 2 2019. Any help ? I haven't received no letters or anything.
bpate1993
New Member

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

Same here and it starting to get old. When i called the said it should show something by the 15 but still nothing
bpate1993
New Member

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

and TurboTax said I was accepted on the 4th

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

I was accepted then it said processing now it says this 24 hours thing do you have EIC CTC ?

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

Earned income credit - child tax credit ?
saul2019
New Member

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS

Im getting the same msg.. What going on?
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