Santa Barbara Tax Products Group

[upset-custome1]

Complaints about SBTPG

<a rel="nofollow" target="_blank" href="https://www.consumeraffairs.com/finance/santa_barbara_bank.html">https://www.consumeraffairs.com/fin...>

[upset-custome1]

SBTPG CONTACT INFORMATION

Information copied and pasted from another complaint site.
____________________________________________________________________________________________
Here are their emails:
(removed)
(removed)
(removed)

"I was able after much work get a hold of someone and have a paper trail. Please pass it forward to other sites."
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[upset-custome1]

SBTPG CONTACT INFORMATION

Information copied and pasted from another complaint site.
____________________________________________________________________________________________
Here are their emails:
(removed)
(removed)
(removed)

"I was able after much work get a hold of someone and have a paper trail. Please pass it forward to other sites."
_____________________________________________________________________________________________

[upset-custome1]

Turbo Tax removed SBTPG contact information from the site. @VolvoGirl @john21960  @jcboyle1 . Seems odd doesn't it. Why wouldn't they want consumers to know how to reach "hire ups" at SBTPG?

[Wegotthis]

TurboTax is a product to file your taxes with. It doesn't handle your funds and neither does any other company you want to file with. They all have a bank that processes the funds and fees.

[louisneth93]

Could you please re-enter the email information that was deleted twice??  This is the most absurd thing ever.  I will not stop until this is handled.  Unreal.  Very shocked a company as supposedly reputable as Turbo Tax is not intervening on their faithful clients' behalf.  ??

[anniem17184]

The email I used was no_reply@sbtpg. com, because that was the email address they used to first tell me the whole crock of bs.  Eventually they replied to my email, and I got my refund, but only after I'd emailed that address several times and told them I was getting an attorney.

Wishing everyone the best of luck, and hoping that eventually TurboTax will get a clue and realize the extent of the problems that SBTPG is causing.

[Wegotthis]

It isn't hard to find. You can easily search it on the internet.

[Wegotthis]

Santa Barbara Tax Products Group Contact US

[Wegotthis]

You agree to it at the end so if you don't want Santa Barbara Tax Product Group handling your money pay your product up front and they won't.

[SweetieJean]

<a rel="nofollow" target="_blank" href="https://support.sbtpg.com/hc/en-us/articles/216474537-Contact-Information">https://support.sbtpg.com...>

[charise-reid]

I am having the same issue with my refund.  SBTPG has only deposited part of my refund and I cannot find the contact information to speak with a live representative.  Can anyone give me a different number that is not listed on their website to speak to a live person?

[SweetieJean]

Is the difference your TT fees?  Or did the IRS change your refund?

[charise-reid]

The IRS confirmed the amount of my refund.  It was not offset, I checked the website and the fees quoted by TT were correct, however for some reason they have only deposited 1/4 of my refund.  I'd like to understand when I will receive the rest of my money.

[VolvoGirl]

How much is 1/4?  That could be $10 of $40 or $2,500 out of $10,000.  It’s all relative.  How much is missing?