The email I used was no_reply@sbtpg. com, because that was the email address they used to first tell me the whole crock of bs. Eventually they replied to my email, and I got my refund, but only after I'd emailed that address several times and told them I was getting an attorney.
Wishing everyone the best of luck, and hoping that eventually TurboTax will get a clue and realize the extent of the problems that SBTPG is causing.
