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jbishop
New Member

2016 will not load so I can amend it; I have successfully amended 2014 and 2015, but 2016 will not run

 
1 Best answer

Accepted Solutions
SweetieJean
Level 15

2016 will not load so I can amend it; I have successfully amended 2014 and 2015, but 2016 will not run

7 Replies
Critter
Level 15

2016 will not load so I can amend it; I have successfully amended 2014 and 2015, but 2016 will not run

What seems to be the hang up ?  Do you get an error message ?
VolvoGirl
Level 15

2016 will not load so I can amend it; I have successfully amended 2014 and 2015, but 2016 will not run

Do you have the tax file ending in .tax2016 and the 2016 program installed?  Is it the full program or the downloaded amend program?
SweetieJean
Level 15

2016 will not load so I can amend it; I have successfully amended 2014 and 2015, but 2016 will not run

Insufficient memory?
jbishop
New Member

2016 will not load so I can amend it; I have successfully amended 2014 and 2015, but 2016 will not run

no, none of these are problems. to repeat, 2014 and 2015 are not problems, just 2016.
Critter
Level 15

2016 will not load so I can amend it; I have successfully amended 2014 and 2015, but 2016 will not run

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.
See this TurboTax support FAQ for a contact link and hours of operation -<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>
SweetieJean
Level 15

2016 will not load so I can amend it; I have successfully amended 2014 and 2015, but 2016 will not run

jbishop
New Member

2016 will not load so I can amend it; I have successfully amended 2014 and 2015, but 2016 will not run

yes, I hhave all the updates.
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