1 year delay

[user17727021398]

It's been a year since I filed my 2024 tax, got my state tax but I haven't received my federal tax yet. In my TurboTax account it only says "printed". I tried searching it on IRS website, but it shows that I don't have a record. what should I do? I entered the right SSN, filing status, year, and exact refund amount. can someone help me?

[mesquitebean]

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@user17727021398 wrote:

It's been a year since I filed my 2024 tax, got my state tax but I haven't received my federal tax yet. In my TurboTax account it only says "printed". I tried searching it on IRS website, but it shows that I don't have a record. what should I do? I entered the right SSN, filing status, year, and exact refund amount. can someone help me?

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How exactly did you file the 2024 Federal and state returns last year?   Did you file them both by mail?

A status of "Printed" implies it was not efiled in that account.   If that's the case, was it because you chose to file by mail?   If so, did you physically print, sign, date, and mail the Federal return to the IRS?    Or did you never finish the filing process at all?

If you had efiled the return in that account, then your account should have shown the efile status for the Federal return as either "accepted" or "rejected."

Since the state return could not have been efiled unless the Federal return had also been efiled, I suspect you probably filed your state return by mail.   What status does your account show for the 2024 state return?  

We can tell you more when you respond to the points raised above  and let you know what additional steps you would need to take.

[user17727021398]

I filed them both by mail. My state return says printed as well. 

for my state return, "refund issued"

[mesquitebean]

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@ user17727021398 wrote:

I filed them both by mail. My state return says printed as well. 

for my state return, "refund issued"

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If you physically printed, signed, dated, and mailed the 2024 return to the IRS, and if it's not showing up in the "Where's My Refund" tool, be sure you entered the info for the correct tax year of 2024, SSN, filing status, and the Federal refund amount you can view on your actual 2024 Form 1040, Line 35a.

https://www.irs.gov/refunds

If the WMR tool cannot find it, you could try the IRS Refund Hotline.  I've seen some anecdotes where it worked when the WMR tool didn't, and it's easy to try.  800-829-1954

Otherwise, you would need to phone the IRS to see if they received it, or if you have an Online IRS account,  you may be able to tell there if it is filed, and from a 2024 tax return transcript (accessed in the online account) if it was received and still processing.   But in any case, because of the delay you'd still need to phone the IRS to discuss that aspect with them.

IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday