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Level 1

Question

How to track my refund

Forum|Forum|7 years ago
June 5, 2019
42 replies
1 view

No text available

TurboTax Deluxe Online

Show previous replies

JeanneLO

Level 14

TurboTax does not receive updates from the IRS once they have accepted your return. The IRS reports that they issue 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process. Where’s My Refund? has the most up to date information available about your refund. The tool is updated daily (usually overnight) so you will just usually need to check once a day.

For more on the timing of your refund please see this TurboTax FAQ.

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MichelleLO

Level 15

@Smurphy456 You can track the status of your return on the IRS Where's My Refund? site? That is where you will find the most up-to-date information regarding the status of your tax return and a specific date of when to expect your refund.

Per the IRS, most refunds are received within 21 days from the time a return has been accepted and a refund option is selected.
For additional information, please see the TurboTax FAQ When will I get my IRS refund?

If it has been over 21 days since your tax return has been accepted, please see What if my IRS refund is taking longer than 21 days? for information on contacting the IRS.

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BrendaLewis54

Level 2

Where is my refund

CassLO

Level 11

@BrendaLewis54

Unfortunately, TurboTax does not receive any updates from the IRS once your return is "Accepted". If the Where’s My Federal Refund? site shows your tax return is processing, during this time the government reviews your refund. During the review process, they look for math errors on your return (extremely rare in TurboTax) and they also check if you owe back taxes, unpaid child support, or other debts.

If they need to make any corrections, they may offset (reduce) your refund. In some cases, the correction might even increase your refund.

Once that part's done, the government approves your refund, which means it's ready to be deposited or sent. At that point the IRS site will update with a direct deposit date.

The general timeline of e-filed returns is: Transmission > Acceptance > Processing > Approval > Refund.

Note: Once your refund status on the IRS shows "Refund Sent" it can take 1 to 5 business days approximately, for the financial institution to deposit fund into your account.

Please see the links below for more information:

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Kenneth Waldon

Level 2

Track my state refund

TerukoL

Level 13

Please click the TurboTax help link, listed below, to learn how to track your State return.

https://ttlc.intuit.com/questions/1899433

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Elizha1

Level 2

I just want to make sure I filed my taxes right

MichelleLO

Level 15

@Elizha1 You can check your e-file status to make sure it was transmitted and if it was either accepted or rejected. Please see How do I check my e-file status? for additional information.

Once your return has been accepted, you can then track the status on the IRS Where's My Refund site? That is where you will find the most up-to-date information regarding the status of your tax return and a specific date of when to expect your refund. Per the IRS, most refunds are received within 21 days from the time a return has been accepted and a refund option is selected. For additional information, please see the TurboTax FAQ When will I get my IRS refund?

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Sammyplantz

Level 2

Where is my intuit card i have been waiting 3 weeks. I WANT MY 12O.09 DOLLARS BACK FOR GETTONG THE DEKUXE OPTION.

I WANT MY MONEY.

CarissaM

Level 15

For any assistance with your Turbo Prepaid Visa, please click here to contact customer service.

To discuss the product refund, you would need to contact customer service by clicking here.

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Tyreese9631

Level 2

The irs has accept my refone in February its the middle of April so why i have got a letter or anything?

mesquitebean

Level 15

@Tyreese9631 wrote:
The irs has accept my refone in February its the middle of April so why i have got a letter or anything?

We won't know anything specific in a user community forum. But many departments at the IRS are limited in staff or temporarily shut down. So their processing and correspondence procedures are likely impaired.

On it's website the IRS says:

To protect the public and employees, and in compliance with orders of local health authorities around the country, certain IRS services such as live assistance on telephones, processing paper tax returns and responding to correspondence are extremely limited or suspended until further notice. All Taxpayer Assistance Centers remain temporarily closed as are many volunteer tax preparation sites until further notice. This will not affect the IRS's ability to deliver Economic Impact Payments, which taxpayers will begin receiving next week.

There are some things you should check in the meantime.

If you efiled, you can double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.

If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to see what it says about the status of your Federal refund.
https://www.irs.gov/Refunds

NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.

michael195723

Level 2

Unable to track my refund

mesquitebean

Level 15

@michael195723 wrote:
Unable to track my refund

First, did you efile? If you used Online TurboTax, log in to your Online TurboTax account and confirm at the Tax Home that your efiled return was accepted.

If you filed by mail, it can take at least 4 weeks to show up in the IRS "Where's My Refund" tool. Probably longer now due to the personnel cutback from the Coronavirus situation. The IRS is not processing paper returns at the moment, but whether they are logging them into their system I don't know. The IRS IS still processing efiled returns.

If you efiled, be sure you have waited at least 24 hours after your efiled return was "accepted" before using the IRS WMR tool.

When using the IRS WMR tool, be sure you enter the correct SSN and filing status.
https://www.irs.gov/Refunds

Use only the Federal refund amount. Do not use any combined total refund figure that includes the state refund.

Look at your actual 2019 return to get the Federal refund amount. Be sure you are using what is displayed on your Federal Form 1040, Line 21a for the Federal refund amount.

And if you are paying your TurboTax fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., the amount before any fees are subtracted.

You can also try phoning the IRS refund hotline. I've seen it work for some users before when the WMR tool didn't.

800-829-1954

Deannabambam

Level 2

How can I find out when my it's refund is going to be here

DoninGA

Level 15

@Deannabambam wrote:

How can I find out when my it's refund is going to be here

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Ludiemcraven610

Level 2

hi my name is ludia my social security number [phone number removed] I'm trying to track my income tax return I'm trying to find out where is my money my tax return refund Ludie Track my Refund

DoninGA

Level 15

@Ludiemcraven610 wrote:

hi my name is ludia my social security number [phone number removed] I'm trying to track my income tax return I'm trying to find out where is my money my tax return refund Ludie Denise Mcraven Track my Refund

READ the answer directly above your post.

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