I need help e-filing my return

Once you’ve added all of your tax return information, there are just a few more steps to finalize your return. Finish & File includes the following required steps before transmitting your return to the IRS.

Step 1: Pay your TurboTax fees (if applicable)

Step 2: Receive your IRS refund or pay your balance due

Step 3: Verify your identity for the IRS

See below for help with common questions that may come up during this process.

General e-file help

How do I e-file my tax return? 

Why can't I e-file my return?

What if Transmit Returns doesn't work?

Can I print a copy of my return in TurboTax Online before I file it?

How do I solve my e-filing issue?

How do I switch from e-file to file by mail in TurboTax Online?

How do I change from mail to e-file in TurboTax Online?

Can I cancel or amend a pending return?

Can I e-file 2024, 2023, or earlier tax returns?

How do I clear and start over?

TurboTax fees (Step 1)

Can I pay with my refund?

Why was my bank account debited for TurboTax fees?

What if I entered the wrong account for direct debit, or my account has insufficient funds?

How do I remove Pay With My Refund fees in TurboTax Online and change my payment method?

What can I do to reduce my fees?

Where do I enter my service code?

Refund and balance due options (Step 2)

How do I complete Step 2 under Finish & File?

How can I pay my federal taxes?

What's the difference between Up to 5 Days Early and Refund Advance?

What is Refund Advance?

Identity verification (Step 3)

How do I complete Step 3 under Finish & File?

Is my Self-Select PIN the same as my IP PIN? 

What’s an IP PIN?

How do I find last year's AGI?

After submitting your return 

What does my rejected return code mean and how do I fix it?

How do I check my e-file status?

What if I e-filed on time but my return got rejected after the filing deadline?