Need to "edit" and update pw in account because I forgot the pw. It won't let me "edit" and do a new pw unless I put in the old forgotten one.

[Redblack1]

If I knew the old forgotten pw, obviously I would not have to reset.

[CassandraLO]

Please follow the steps in the TurboTax FAQ for assistance with a forgotten password:

Forgot your TurboTax Online User ID or password?

https://ttlc.intuit.com/replies/3302318

[Redblack1]

The question was once you are in your account, you cannot reset your pw unless you remember your old pw.  That defeats the purpose of resetting a pw.  I wouldn't need to reset if I remembered the old one.  So every time I go into TurboTax I have to request a code to access my account, instead of simply resetting my pw?  The answer did not address the question.

[CassandraLO]

Please contact us at (800)446-8848 5am to 9pm Pacific, for assistance. <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300041">https://ttlc.intuit.com/replies/3300041</a>