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Please see the following information :
To enter a W-2 with an employer's address not in the United States:
In the section on the TurboTax form W-2 for employer name is a box labeled Address Type.
Click on the dropdown and choose Foreign Address .
You will be able to enter a City, Province, Postal Code and Country.
I did that but it doesn't work. I think I have to go back. Delete the auto-filled W-2 and enter everything manually. I don't think I will purchase this product next year. I'm tired of these issues!
You can't make the changes in the review section - you have to return to the Federal portion and actually EDIT the W-2. Changing the zip code or address format in the Review section as it won't stick. Search for W-2, click on the Jump to W-2 link, and use the Edit function. Check the address format - Foreign Country and update the zip code.
If you still receive an error (you should not get an error if you edit it in the W-2 section), then you should go ahead and delete the W-2 and manually re-enter it. It is a relatively quick entry. @PattieWoe
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