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Your verification code process will not send me my 6 digit code so I can finish my return… what can I do??

Send my code to my phone via text please!!!
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Your verification code process will not send me my 6 digit code so I can finish my return… what can I do??

Your verification code process will not send me my 6 digit code so I can finish my return… what can I do??

Sorry you're having trouble.   No one from this forum can send codes, but in any case it can't be sent by text, because it is an email verification code, not phone verification code.

 

Look at the email address in your online account.  Log in to Online TurboTax.  Near bottom of left column menu go into Intuit Account.  Then go to Sign In and Security.   See if your email address is correct there, and if so see if it is "verified."  If not verified, you can verify it there with the link there    It may then send you a link to that email address to verify with.   Once verified for the Intuit Account purposes, close Online TurboTax.  And then sign in again.  

 

That might be enough to fix the efile issue.   When you try to efile, if it still wants to send you a 6-digit email verification code,  be sure the code is not ending up in your email's spam/junk folder or another email address you have.   See this FAQ on some tips, which also includes info on how you can change the email address in your Account Settings, if you wish to use another email address.

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

If that's not helpful, please phone Customer Support.

 

Support hours are 5AM-9PM Pacific, every day this time of year.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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