Your account e-mail has not been confirmed. Please log intoTurboTax.com on a web browser to complete the e-mail verification process before retrying your e-file

[cindygilliland1]

How can i correct this error?

[HeatherPLO]

What happens when you follow the steps mentioned in the error?  Are you able to complete the email verification process or does it keep looping?  Please post here in the thread more details, and someone will follow up with the next steps.  

[cindygilliland1]

I continue to get this error and I'm trying on 2 different devices 

[HeatherPLO]

Please try the steps in the Help Article here.  If you are still receiving this error, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible. 

[jco76039]

There are exactly ZERO answers or help of any kind in either of the articles you just listed. 

Please stop wasting peoples' time. If you don't know the answer then say you don't know the answer; don't link to articles that have nothing to do with the question. 

[Kilgore Karamazov]

I am having the same problem. It says I haven't completed the email verification process, but I have not been sent any such email, and such an email is not in my junk/spam folder. Please help! 

[DaraLO]

Please contact us via phone to get assistance with this issue.  To speak with a TurboTax Expert, refer to the instructions in the following Help Article:  How do I contact TurboTax?

@Kilgore Karamazov

[Kilgore Karamazov]

There is an option to "verify email" in your profile settings. It will then send you a link to confirm. Why can't you just explain that to everyone instead of leaving the obtuse message "Your email address still has no been verified." You should leave instructions, dammnit! 

[Kilgore Karamazov]

Although I don't get paid to do technical support, like some others here, I was able to easily find the solution. There is an option to "verify email" in your profile settings. It will then send you a link to confirm. I hope you figured it out. They literally have no answers here. Their job is to constantly redirect you.